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Help us to take on this fight: https://gofund.me/7b8dbc1be |
Turning individual complaints into collective evidence for accountability, transparency and lasting change.
For too long, individuals have faced large organisations alone. Complaints are closed. Evidence is overlooked. Patterns go unnoticed. SCA exists to change that.
SCA does not collect complaints to store them away. We collect evidence to build cases, expose patterns and push for accountability.
We collect evidence from the public to create structured case files against corporations where repeated patterns appear.
We aim to submit evidence to MPs, Parliament and public bodies to help start conversations around changing laws and protecting consumers.
When funding allows, we want to instruct lawyers and take the fight to corporations through legal action, including group and class action cases.
We want independent reviews into corporations, ombudsman processes and complaint systems by organisations with no financial ties to those being investigated.
We want to highlight what specific companies are doing so the public can make informed decisions before giving them their business.
We aim to assist people with evidence, information, similar cases and support when they stand up against corporate abuse.
Launch cases currently under review. These numbers start small because SCA is evidence-led — every report shown here must come from a real submission.
One complaint can be ignored.
A thousand pieces of evidence cannot.
Every complaint tells a story. Hundreds of similar complaints may reveal a pattern. Thousands of supporting documents may reveal something far more significant.
That is why SCA exists.
Collecting and organising public submissions.
Reviewing conduct and identifying systemic patterns.
Producing evidence-based reports and summaries.
Preparing submissions for MPs and regulators.
Publishing updates and campaign developments.
Supporting evidence preparation where appropriate.
Investigating recurring complaints involving energy suppliers, billing disputes, contract concerns, credit reporting and complaint handling.